What should I do if my order arrives incomplete or different from what I ordered?Updated a year ago

We sincerely apologize if you experienced receiving an incomplete or incorrect order. If this happens, please provide us with the corresponding order number and a photo of the item you received.

Reach out to our customer support team immediately, and we are dedicated to resolving these issues promptly. We can send a replacement to you as soon as possible if you provide us with your shipping address. If you would prefer a refund instead, we can process that right away.

Thank you for your cooperation. We hope to resolve your issue to your satisfaction.