We’re sorry to hear your item(s) have been damaged or are not as described. Occasionally, items may break during shipment, but we’re here to help. Please email our team with an image of the damaged item and include the corresponding order number and
We offer a 30-day happiness guarantee. Not loving it? Let us know, and we’ll refund your order—no returns required.If your order has already been shipped and you no longer wish to keep a certain item, we can process a refund for that individual item
We sincerely apologize if you experienced receiving an incomplete or incorrect order. If this happens, please provide us with the corresponding order number and a photo of the item you received. Reach out to our customer support team immediately, and
At Joyspring, we strive to provide effective solutions for your family's health and wellness. However, we understand that each child's response can vary, and what works for one might not work for another. If you or your kids don't like our products,