What to Do If Your Package Is Marked as Delivered but You Can't Find ItUpdated a year ago

Sometimes, packages can be marked as delivered by the carrier, but you might not immediately see them. Here are some steps you can take to locate your missing package:

1. Check Around Your Home

If no one was home at the time of delivery, the carrier might have left the package in a safe location. Be sure to check around your home thoroughly:

• Look in areas like your porch, back door, garage, or any other secure location where the carrier might leave your package.
• Check with neighbors or building management who may have collected the package for you.

2. Verify the Shipping Address

Double-check the shipping address provided in your order confirmation email to ensure it was sent to the correct location. Sometimes, a simple typo can cause a lot of confusion.

3. Be Patient

On some occasions, packages may be marked as delivered but actually arrive a bit later. This can happen due to various reasons, such as carrier delays or routing issues.

4. Check with the Nearest Post Office

If you still can't locate the package, it would be best to check at your nearest Post Office. Sometimes packages are held there if the carrier can't find a safe place to leave them or if there are issues with the delivery.

5. Contact Us for Assistance

If you've tried all the steps above and are still unable to locate your package, please email our team for additional assistance. We're here to help you resolve the situation as best we can.