Orders & Shipping

Do you offer free shipping?

Yes, We offer free standard shipping for orders over $50 and provide options for expedited shipping at an additional cost.

Do you ship internationally?

Regrettably, we no longer offer international shipping for any address outside of the United States. But don't worry, you can still get your favorite JoySpring products!. To make our products available globally, we have partnered with iHerb. Here’s h

What to Do If Your Package Is Marked as Delivered but You Can't Find It

Sometimes, packages can be marked as delivered by the carrier, but you might not immediately see them. Here are some steps you can take to locate your missing package:. 1. Check Around Your Home. If no one was home at the time of delivery, the carrie

Can I edit or add anything to my order?

Once an order is placed and ready to be fulfilled, we are unable to make changes to the items in the order. However, if you need to update your shipping address or contact information, please contact our customer service team at hi@joyspringvitamins.

Do you offer expedited shipping?

Yes, we do offer USPS Ground Advantage, which takes approximately 3 business days, and USPS Priority Mail, which takes about 2 business days. The shipping prices may vary depending on your address location. You can view this information once you proc

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. • Standard Delivery: Typically arrives within 7-10 business days. • USPS Ground Advantage: Typically arrives within 1-3 business days. • USPS Priority Mail: Typically

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri

How do I open a wholesale retailer account?

All of our wholesale orders can be purchased via Faire through the following link: https://www.faire.com/brand/b_1do1d050p7Please note that the minimum order quantity is 24 units per product. Additionally, please be aware that we are an Amazon brand