When will I get my refund?Updated 4 months ago

Refund Processing Time

Once your refund has been approved and processed, please allow 5-7 business days for the refund to reflect in your account. This period allows for the necessary banking processes and inter-bank communications to take place, ensuring that the funds are properly transferred back to you.

Factors That May Affect Refund Timing

While we strive to process refunds as quickly as possible, certain factors can influence the time it takes for the funds to appear in your account:

• Bank Processing Times: Different banks have varying processing times, which can affect when you see the refund.
• Weekends and Holidays: Refunds initiated on weekends or holidays may take longer due to non-business days.
• Type of Payment Method: Refunds to credit cards, debit cards, or other payment methods may have different processing times.

Checking Your Refund Status

If you do not see the refund reflected in your account after 5 business days, we recommend:

• Checking with Your Bank: Contact your bank or card issuer to verify if the refund is in progress.
• Reviewing Your Statement: Sometimes, the refund may appear on a different date or in a different manner than expected.

Need Further Assistance?

If you have any questions or concerns about your refund status, please do not hesitate to reach out to our customer support team. We’re here to help ensure a smooth and satisfactory resolution to your refund request.